Custom Labeled Wines

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FREQUENTLY ASKED QUESTIONS

We offer a unique gift giving experience by allowing our customers to apply their own label designs to our world renowned selections of wines in just 3 easy steps!

Do you offer bulk pricing?

Yes, we offer bulk pricing on 50+ cases.

Is there a minimum order size?

The minimum order is just 2 cases. All cases are 12 bottles/case except the mini proseccos are 24 bottles/case.

Can I change my label design after my order is placed?

As soon as your order is processed it will enter into production, so please call us immediately if you need to make any changes, as there will be an additional fee to change designs that have already been produced. For this reason we ask you to double check your label design for spelling, date or other mistakes.

Shipping

Can you ship wine to my state?

Each state has its alcohol regulation agency and maintains the right to limit wine shipments entirely or partially. We are unable to ship wine outside the United States.

 

When will I receive my order?

Our turnaround time is 2-3 weeks from start to finish. If you need a rush order please let us know as soon as possible and we can try our best to accommodate.

 

Can packages be left at the door?

No, all packages containing alcohol must be signed for by an adult 21 or older. If you are concerned that someone will not be available to accept the package, we recommend shipping to a business address to ensure a smooth delivery.
 
Additionally, packages cannot be shipped to P.O. boxes.
 
Our shipping providers will attempt to deliver the package three times before it is returned. Any packages that need to be reshipped out will incur additional shipping charges.

 

Can I ship to multiple addresses?

Yes, we offer an individual shipping service that makes it easy to send gifts to an entire list of people. Submit a single order along with a spreadsheet of addresses and we’ll do all the rest! Additional shipping fees will apply.

 

How much does shipping cost?

Shipping costs vary by destination; to get an exact quote, build your cart and proceed to the delivery step of the checkout. The price covers the safe, secure delivery of your wine to its destination. This includes:
 
      • Secure, insulated packaging that ensures your wine arrives in great condition
      • Adult signature verification that ensures your wine is enjoyed responsibly
      • Tissue paper wrapping (or cellophane bags on mini bottles) that protects your wine and creates a nice presentation

 

Can you ship to Military addresses?

No, we cannot ship to military addresses. The United States Postal Service is the only courier legally allowed to deliver packages to military addresses and it is their policy to not ship alcohol.

Not seeing your question here? No problem!